Menu
Your Cart

Frequently Asked Questions

Yes you need register first to place an order. This will benefit you to track,cancel and get other information about your order and account.

giftstrend offers you multiple payment methods online. Whatever your mode of online payment, you can rest assured that www.giftstrend.com’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
For more information click here to visit official website of Razorpay

We also accept COD on non customization products and medium range items.

You may use Internet Banking/DC/CC/Wallets/Paytm/UPI. Inkmonk also accepts payments made using Card Types like Visa, MasterCard, Maestro, American Express and many more ways to pay online.

Please be aware that we will not begin production until we have received the payment and the print-ready artwork. As we have no influence on the posting systems and processing time of the banks this may take up to 2 working days (excluding Sunday and holidays).

We have more than 10 courier partners and we will ship your order according to the courier availability and ETD. 

Your order must arrive between 2-7 days depending upon the location/pincode.

While there is no option for a customer to cancel the order on their own once the payment is made, if you can get in touch with Customer Care ([email protected]) within 12 hours, we can try to cancel it, provided the print shop has not already started the production. If the cancellation request happens after 12 hours or if production has been started already, we cannot entertain any request.

Any claims for damage and/or shortages MUST be reported in 48 business hours without exception. Be sure to check your deliveries upon receipt.

Ready to ship Orders/Non customized
We have a 7 Day's return policy for all the items except customized/Personalised orders.

Customized Order
Typically, delivered orders cannot currently be returned. Of course, this does not apply in cases of transport damages for which giftstrend.com or a third-party-logistics provider can be held accountable. Please inspect all goods carefully on delivery and immediately inform our customer service ([email protected]) if you detect any damages or defects within 48 business hours of receiving the order. We will replace the damaged item/s in cases of transport damages for which a third-party-logistics provider or we can be held accountable. In other cases, our friendly customer service will help you handling warranty issues.